Privacy Policy

This website is provided by Eisai Europe Limited, registered in England and Wales under company number 05268420 at European Knowledge Centre, Mosquito Way, Hatfield, Herts, AL10 9SN.

We take very seriously the privacy of our website users and the security of their personal information.

This Privacy Policy together with our Terms set out the principles governing our use of personal information which you give or we obtain about you. By using this website you agree to this use. We ask you to read this Privacy Policy carefully. Any dispute which may arise over privacy will be subject to this policy, any data collection notice incorporated into this website and the provisions of English law.

We may change our Privacy Policy from time to time. Therefore we ask you to check this Privacy Policy occasionally to ensure that you are aware of the most recent version which will apply each time you access this website.

DESCRIPTION OF THE INFORMATION WE COLLECT

Personal Information

If you contact Eisai through this website to submit an enquiry or for any other purpose, then we may collect personally identifiable information about you, such as your name, e-mail address, country of residence and other information which you voluntarily submit. If you contact us we may keep a record of that correspondence. When you submit personal information you consent to our use of the information as set out in this Privacy Policy.

Occasionally we may obtain sensitive personal information about you, for example, information relating to your physical or mental health or condition, but only if you voluntarily provide us with this information. (However, please note that we cannot answer any unsolicited emails relating to individual healthcare issues.) We may also obtain information about your opinions if, for example, you send us feedback, or ask us questions.

We may also, occasionally, receive information about you from other sources (such as third parties or other companies within the Group) which we will add to the information which we already hold about you in order to help us improve and personalise our service to you.

COOKIES

This website uses cookies. A cookie is a small file of letters and numbers which is downloaded onto your computer when you access and proceed to use this website. The cookies used on this website are “analytical” cookies. These cookies collect information from our website visitors to enable us to count the number of visitors to this website and to see how visitors use the website; this helps us to improve the way that our website works. The cookies used on this website are non-intrusive and collect only anonymous information.

HOW WE USE YOUR INFORMATION

If we have collected any personal information about you (e.g. because you have contacted us through the website) then we will hold and use such information in accordance with this Privacy Policy and any data collection notice which we provided to you when we obtained your data.

By submitting your information on this website, you agree that your information may be used in the following way:

Your information will be held on a database within the European Economic Area (EEA). Eisai Europe Limited, European Knowledge Centre, Mosquito Way, Hatfield, Hertfordshire, AL10 9SN, will collect your data as controller of the database and your details may be accessible to and used by other Eisai group companies. Your information may be transferred within or outside the EEA where privacy laws may be less strict than in the UK. However, we will always employ appropriate technical security measures to protect your personal information and to ensure that it is not accessed by unauthorised persons.

OPTING OUT OF FURTHER COMMUNICATIONS FROM US

If we have specified (in a data collection notice on this website) that we will contact you with information about our products, services, or with careers information, or those of other Eisai companies and you wish to opt out of receiving such information, then you can do so by sending an e-mail to EUMedinfo@eisai.net. You should clearly state on all communications: your name, username (if any), registration details (if any) and the name of this website.

HOW WE PROTECT YOUR INFORMATION

If we collect any information relating to you, we will store it on a secure server in accordance with European data protection law. The server is password protected and shielded from the outside world by a firewall. We have in place security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.

AGENTS AND SERVICE PROVIDERS

We sometimes employ other companies and individuals to perform functions on our behalf. They may need access to your personal information in order to perform their functions. However, rest assured, they may not use your personal information for any other purpose.

CHILDREN

Our website is directed at an adult audience (such as healthcare professionals, and other individuals seeking information about Eisai and healthcare products who may view the patient information page). We do not knowingly collect information from or about children.

IMPROPER CONDUCT

We may use the information we gather and/or receive about you to investigate and help prevent unlawful activity or activity that threatens our network or otherwise jeopardises the provision of this website and we may disclose such information to third parties (such as the police) for these purposes.

ACCESS AND CORRECTIONS

If we process personal information about you, then you have a right under European data protection law to request access to that personal information (for which we may charge a small fee).

You also have a right to require any inaccuracies in your information to be corrected free of charge. You can ask us to modify your details by sending an e-mail to EUMedinfo@eisai.net.

Please state your name, username (if any), registration details (if any) and the name of this website clearly on all communications.

HOW TO CONTACT US

We welcome feedback and questions on this Privacy Policy. If for any reason you wish to contact us, please send an e-mail to EUMedinfo@eisai.net.

References to "Eisai", "Group", "we", "us" and "our" are references to Eisai Europe Limited and its affiliates.

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